The field display type has been created to improve the advertising segmentation among the displays in the platform. Advertisers demanded to adMooH to be aware of what were the displays they were adding their campaign”. So, we decided to create 05 categories to help you advertiser to find exactly the types of displays you are searching to your campaign.

Billboards

Billboards are the big digital outdoors, normally exposed on the streets, in public areas, in places crowded of cars and people passing by

Menu Boards

Set of 2 or more displays connected creating a big one. Normally a menu board

Yes. be sure to select only 9:16 displays on your campaign, so your content will fit perfectly. 

Within adMooH's website, you will come across certain terms, which are specific to adMooH or to the Digital Signage Industry. Take a look at the list below to see the common terminology used on the site and their respective definitions

• Advertiser: A registered user who is able to place ad Campaigns on adMooH
• DSNO or Publisher: A registered user who is able to add displays to adMooH to monetize them, by receiving ads from Advertisers. 
• ad: the file to be shown in a campaign. 
• ad-view: every person who see an ad is an ad-view. To count ad-views, Digital Signage Softwares must have a

Yes. But when you change you screen ad-view price, the existing campaigns runing on this screen won't be changed, but since you changed the price, the advertiser will receive an alert with your new price to approve. For example, if an ad is playing on your display for 2 cents per ad-print, and you change your mind and turn it to 5 cents, this ad will stop playing on this particular display, and the advertisers will have to approve this change.  Refer to this article to understand what we say to the advertiser for the same question.

Yes. An advertiser can place multiple campaigns at the same time. For each campaign, the advertisers must select displays and start date, and optionally select a max budget and end date. 

Sure. If you want to pause your campaign, just click on PAUSE in the campaign card. adMooH campaign system is realtime, so after you click on PAUSE, immediately all screens selected inside will stop, and you will stop spending your money. When you click on PLAY, your campaign returns to the original state.. playing.  If you decide to delete your campaign, and create another, you can do that. 

The stamp “verified Account” tell advertisers that account (and Network) is authentic. In other words, the user is real, and the displays are real, were checked by adMooH team and can be trusted by advertisers. It also tells adveritisers this user is compliant to our display rules. This stamp is shown beside the displays pictures in a verified account.  If some account shows this stamp in other place, it’s a fake account and it’s not trust by adMooH neither should be by advertisers.

adMooH will turn the user and displays verified after the whole process of verification. This FAQ shows

Yes, we can support MP4 video files.

The account verification process is very simple: the stamp to “verified account” is given to accounts compliant to adMooH guideline, in special for display rules and integrity.

Send us a request:

To have your account verified, please open a ticket in our Help Central with the subject: “Account Verification”. Please don’t forget to inform us:

-          Your account (e-mail used in adMooH)

-          Name and Surname

-          Your company’s name and TAX ID

-          Your company’s complete address

-          Your company’s fixed phone and your mobile phone (including country code)

-          Optionally, please inform us your Skype account.

After you open

Please refer to:  I have a SWF file and want to place it as my adMooH campaign Can I place a video campaign on adMooH?

No. You can't add more displays at this time. If you want to add more acreens, you have two options: 1) Create another campaign, add your ad file and budget (recommended) (*) 2) Delete your current campaign and create a new one with more displays (*) the option 1 is recommended because Digital Signage Owners have to approve your campaign before it starts to play. If you delete and recreate the campaign for all the displays, displays already approved will have to be approved again, and it sometimes takes time, depending on how often the DSO access his/her e-mail !

Yes. adMooH® will send monthly a receipt for each advertiser user who spent money on that month and for each publisher who earned money, discriminating all campaigns and money spent or earned, so you can use it to your taxes statement. 

For international accounts, you have to use your PayPal® account. If you don't have one, please create at www.paypal.com.

For Brazilian accounts, please refer to this article. 

https://admooh-br.helprace.com/i30-como-faço-para-colocar-créditos-na-admooh

Yes. You can go to your Account, and click on DELETE ACCOUNT. But there are some steps before deleting an account. You can't delete an account before doing these steps:  1) If you are a Publisher (Digital Signage Network Owners) - disable or delete all of your displays - request to withdrawal all of your money - wait for the withdrawal to be completed - may take from 3 to 5 business days - delete your account If you have money to receive and delete your account, you will lose all of your money.  2) If you are an advertiser -

Any advertiser will be able to have a negative balance. We credit up to U$ 3,00 to every account so advertisers can test the service before adding credits.

Yes, you can. You simply disable the template on your Digital Signage Management Software (CMS). But remember 2 things: 1) adMooH "ad here" template increases your sales, and by using this template, the advertiser comes directly to your personal page in your website, and will see not only that particular display, but all of your displays. Disabling our "ad here" template is not a smart decision. 2) if you disable the template and adMooH brings you any advertiser, DON'T FORGET to reenable it, otherwise even approving the ad campaign, the ads won't play and this campaign won't bring you any

It depends.  After you place an ad on displays, each display owner will receive an alert on the software and by e-mail to approve or reject the campaign. We can't control it, but we know they are really interested on approving as fast as they can for the obvious reason the faster they approve, the faster they monetize their displays.   In some cases they can reject, when the ad conflicts with they establishment. For example, let's suppose their establishment is a Bakery, and the ad is from another competitor, I mean, another Bakery :) After the publisher approve the

Adobe® Flash has been discontinued in most of devices, including cell phones, smartphones, etc. adMooH wants you to have the best experience when placing your ad Campaign, and we can't support a plugin which is not supported anymore from Adobe on these devices. Many of Digital Signage Networks use Android or Windows in a small device.  For this reason, we don't allow SWF file to be inserted on your campaign and we will not allow at anytime in the future (unless Adobe change it's mind :) )  To solve this, you have a workaround. Save your SWF file as a

As a publisher, you have a choice of work with adMooH® installing or not the adMooH client in each of your media players. Although you can start working with us without it, for a faster time-to-market, we strongly recommend you to have it installed at some time, for the following reasons: 1) Caching: adMooH client will download all the advertisings (media files) prior to their starting date. This means your media will run locally, instead of being downloaded and played simultaneously. If your internet connection was interrupted or slow, you might have a gap , specially for 15 or 30s

adMooH works with Image files, PNG or JPG, and MP4 Video files.

We suggest advertisers to use the best resolution to fit the aspect-ratio. 

For example, for 16:9 displays, you can work in FULL HD as 1920 x 1080 resolutions.  See more about file resolutions here.